Written in METROPOLIS the
Can you imagine buying a piece of luxury clothing and that it is cheaper than the bale? This happened in an Armani store in the State of Mexico, where a jacket was mistakenly labeled for 16 pesos and after the intervention of the Federal Consumer Attorney’s Office (Profeco) the business was forced to comply with the published price.
The case was registered at the Punta Norte Shopping Center, Cuautitlán Izcalli, State of Mexico, where a consumer saw a 16-peso label on a jacket, however, the vendors explained that its price was actually 15,984 pesos. commented the Attorney General.
The consumer called Profeco to request that the Armani store comply with the sale price indicated on the label and after a conciliation process it was sold for 16 pesos.
A few days ago, the head of Profeco, Ricardo Sheffield, said in interviews with the media that “it is in the law that the offer must be fulfilled as established.”
For this reason, he commented that businesses must be “very clear in the offers, if there is a limitation on the number of items offered you have to point it out, limited to 100, 200 or 20 and, also, if there are other conditions such as late delivery and not It is immediate delivery, it should be noted ”.
Computers for a thousand pesos? This made H.P.
In the midst of the offers and discounts of El Buen Fin 2022, one of the most relevant computer equipment brands in the market, Hewlett-Packard (HP), offered a desktop computer for 1,069 pesos and then canceled the purchases, which required the intervention of the Federal Consumer Attorney’s Office (Profeco).
Until 2:00 p.m., Profeco was aware of 29 complaints against HP, because in its online store it put a price of 1,069 pesos for an All-in-one desktop computer, HP 200, G4.
An email arrived at the emails of the buyers in which they were notified that their purchase was canceled and that they were refunded the payment. “You have a refund from the HP Online store,” the legend said, so consumers contacted Profeco to request the intervention of the authority.